Return Policy

About the Bookstore | FAQ | Textbook Buy Back | Return Policy | Forms

Fall and Spring Semesters

• Textbooks may be returned for full refund if return is made within 10 calendar days from opening day of class with receipt.
• On the 11^th day from the first day of class, all returns must be accompanied by a drop/add slip that is signed and in progress with receipt.
• All on-line orders must be returned within 7 days of delivery.  DELIVERY FEES ARE NON-REFUNDABLE.

Returned textbooks must be in re-saleable condition:

• Unmarked
• Unmarred
• Text books containing CD's, DISKS, DVD's must not be opened

Restocking Fees:

• A RESTOCKING FEE  of $10.00 per book applies to all returns, except drop/add or book pull errors.
• If you do not have your receipt or are past the return date, you WILL NOT be able to return or exchange your textbooks; NO EXCEPTIONS.   

Credit card or gift certificate only— no cash return

Summer/Winter sessions

• 100% full refund is made within 5 calendar days from opening day of class.

The following merchandise is not returnable:

• Study guides
• Outlines
• Exam booklets
• Programmed material
  • Hats
  • Custom imprint items
  • Special order merchandise
• “Final sale” items: opened packages of shrink-wrapped merchandise
• Clothing returns: 10 days with receipt, tags attached

    Refund Tender Policy

  • Purchases made by cash will receive a cash refund with receipt.
  • Purchases made by credit card will receive a credit back to the original card with receipt.
  • Purchases made by check will receive a refund by mail check refund in 4 to 6 weeks with receipt.
  • There will be a $25.00 fee for all returned checks.